Returns Procedure

The Products, including their original packaging, must be returned as new in a saleable condition.

Please email enquiries@caleybrothers.co.uk before you return any items and we will help advise on the procedure.

Damaged products:

Every Caley Brothers product is thoroughly checked before it’s posted but if, in the unlikely instance, you do receive faulty Products please contact enquiries@caleybrothers.co.uk within 48 hours of receipt of your delivery letting us know whether you would like an exchange or a refund. We recommend you inspect your Products as soon as they arrive.

Can I cancel my order before it has been dispatched?

Under the United Kingdom’s Consumer Contracts Regulations you have the right to cancel your order before the point it has been dispatched and obtain a full refund. Please contact us as soon as possible and if the order status is still processing it may be possible to cancel your order before it is dispatched. Emal us at enquiries@caleybrothers.co.uk