Postage & why we have scheduled Post Out dates:
POSTAGE:
All prices include delivery excluding Highlands, Islands and Northern Island - please see details below.
We ship orders using YODEL 48-hour tracked service. On the date of collection, you will receive an email from us confirming dispatch, followed by an email from YODEL with your tracking number.
If you have specific delivery preferences, such as requiring the courier to ring the doorbell or leaving your parcel in a safe place, we strongly advise that you update your delivery preferences directly with YODEL via their tracking portal to ensure they follow your instructions.
Important Notes:
While we will pass your preferences to the courier, we cannot guarantee their compliance.
Once an item is marked as delivered, we cannot be held liable for loss or theft if the parcel is left unattended.
Alternative Shipping:
Occasionally, we may use Royal Mail 48-hour tracked service. In these cases, you will receive an email from us with shipping confirmation and tracking details.
Delivery Times:
Please allow 3–5 working days for delivery once you have received your dispatch email.
If your items have not arrived within 7–10 days, please contact us immediately.
Important: We are unable to track or ensure safe delivery of items after 21 days from the dispatch date. If the courier marks an item as delivered, we cannot be held responsible for loss or theft.
PLEASE ENSURE TO READ OUR DELIVERY POLICY
Additional Notes:
We are unable to ship our mushroom products internationally.
We will notify you of any delays outside of our control.
POSTAGE CHARGES for Highlands, Islands, and Northern Ireland Delivery:
A £3 delivery charge applies to orders shipped to the following areas:
Highlands: Includes postcodes starting with IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, and ZE.
Islands: Covers Scottish islands, Isle of Man, Scilly Isles, and the Channel Islands.
Northern Ireland: All BT postcodes.
This surcharge accounts for the additional logistical costs associated with delivering to these remote or offshore locations.
Delivery Policy
We rely on third-party couriers to deliver your orders safely and on time. Please note that some couriers may leave parcels at your door without ringing the doorbell.
While we will communicate your preferences to the courier, we cannot guarantee their compliance. If you have concerns about delivery security, we recommend choosing a secure location for your parcel and communicating this with the courier directly noting your tracking number.
We are unable to track or ensure safe delivery of items after 21 days from the dispatch date. If the courier marks an item as delivered, we cannot be held responsible for loss or theft.
We are not liable for parcels that are marked as delivered but are lost or stolen after being left unattended.
If you have specific delivery preferences, such as requiring the courier to ring the doorbell or leaving your parcel in a safe place, we strongly advise that you update your delivery preferences directly with YODEL via their tracking portal to ensure they follow your instructions.
Why we have scheduled post out dates:
Handcrafted fresh for your best mushroom-growing experience
At Caley Brothers, we hand-make all our Ready to Grow Kits to order. Using only the freshest materials, we allow each kit to inoculate for 21 days before shipping. This ensures that when your kit arrives, it’s in the optimal condition for you to grow the best mushrooms possible.
We know this careful process comes with some limitations, such as not always having surplus stock available for immediate dispatch. However, it’s this attention to detail that guarantees a superior product.
Over the years, we’ve heard too many stories of failed growing attempts with kits purchased from large online retailers—often due to their age or improper storage. By hand-making small batches and shipping on set dates, we ensure you receive a fresh, high-quality kit that’s absolutely ready to grow.
Future Post-Out Dates
Our farm maintains a steady production schedule, and we ship kits when they’re ready. Here are our upcoming post-out dates:
Laster Orders Monday 14th December
Monday, 16th December (Last chance for Christmas post-out date if gifting)
2025 POST-OUT DATES - All orders will de dispatched on Wednesdays via Yodel with a 48-hour tracked service. Our order cut off is 12 noon on a Monday. Any orders made after this time will be dispatched the following Wednesday.
First post out 2025 will be 15th January.
Other Products
Items like our mushroom powders, log kits, and smaller project kits (coffee, book, seed pot, and vase growing kits) may be available between the main post-out dates. If you need something sooner, feel free to email us, and we’ll do our best to accommodate your request.
Thank you for supporting our farm and for being part of the mushroom-growing magic!
Happy growing!